Privacy Policy

Last Updated: August 2, 2025

This Privacy Policy explains how LENHAN ("we", "our", or "us") collects, uses, and protects your information through the Phone Tracker – GPS Location app. This policy complies with global privacy regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and Google Play Developer Program Policies.

1. Who We Are (Data Controller)

Developer Name: LENHAN
Email: mcool5947@gmail.com
Phone: 0889738291
Data Protection Officer (DPO): LENHAN (same contact)

2. Information We Collect

We do not collect personal identifiers such as your name, email, or phone number. However, we may collect or transmit the following information:

• Device ID (such as Android Advertising ID)
• Precise location data (used for real-time tracking)
• Camera access (used for QR code scanning)
• SOS alert events
• Device information (model, OS version)
• Crash reports
• In-app usage data (non-personal analytics)

All data is collected only after receiving explicit user consent through runtime permissions.

3. Purpose of Collection

• Providing core app functionalities like location tracking, SOS alerts, and QR scanning
• Improving app performance and stability
• Ensuring app security and compliance with legal obligations

We do not use your data for advertising, marketing, profiling, or resale to third parties.

4. Data Retention

All data is processed and stored locally on your device. We do not store user data on cloud servers or external systems.

Specifically:

• Location history and SOS alert data are deleted automatically after 30 days, or immediately when the user uninstalls the app, or when the user clears app data from device settings.
• Non-personal technical logs (e.g., crash logs) are retained temporarily for performance troubleshooting and deleted automatically within 7–30 days.

We do not retain personal data beyond the usage lifecycle of the app.

5. Subscription Management, Cancellation & Refunds

Our app, Phone Tracker - GPS Location, offers auto-renewing subscriptions that provide access to premium features such as enhanced GPS tracking, real-time location updates, and advanced reports.

1. Subscription Renewal
   All subscriptions renew automatically unless canceled before the end of the current billing period. The renewal will be charged to your Google Play account according to the plan you selected (e.g., monthly or yearly).
2. Managing or Canceling Your Subscription
   You can manage or cancel your subscription at any time through your Google Play account by visiting:
   Manage or cancel your subscription on Google Play

   If you cancel, you will continue to have access to your premium features until the end of the current billing period. After that, your subscription will not renew and your access to premium features will end.

3. Refund Policy
   As per Google Play’s standard policy, payments for the current billing period are non-refundable once the subscription renews. However, users in certain regions may be eligible for a prorated refund as required by local law.

   If you believe you were charged in error or experience an issue with your subscription, please contact us for support or refund inquiries at:
   📩 mcool5947@gmail.com

6. Data Sharing and Selling

We do not share, sell, or transmit your data to any third party. Under the CCPA, we confirm that we do not sell or share personal information, including for advertising purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to access: Request a copy of your data
• Right to delete: Ask us to delete your data
• Right to correct: Fix any inaccurate data
• Right to know: Understand whether and to whom your data is shared
• Right to withdraw consent: Disable permissions at any time in your device settings
• Right to data portability: Request a copy of your data in portable format
• Right to file a complaint with your data protection authority

7.1. Legal Basis for Data Processing (GDPR)

• Consent: Location, camera, and device data are processed only after explicit user consent via runtime permissions.
• Legitimate Interests: Non-personal usage data (e.g., crash logs, performance analytics) is processed to improve functionality, security, and user experience.
• Legal Obligation: In limited cases, we may retain data temporarily if required to comply with applicable laws or legal processes.

You may withdraw consent at any time by disabling permissions or uninstalling the app.

8. Opt-out Rights (CCPA and VCDPA)

You may opt out of the following:

• Targeted advertising (not used)
• Sale of personal data (we do not sell)
• Automated decision-making or profiling (not used)

To exercise any rights, contact us at mcool5947@gmail.com.

9. Children’s Privacy

This app is not intended for children under the age of 13. We do not knowingly collect any personal data from children.

10. Data Security

• Local-only data processing
• No transmission to external servers
• Permission-based access control

11. Permissions Used

• Location: Used for real-time device tracking
• Camera: Used for scanning QR codes to add friends
• Vibration and Sound: Used for SOS alerts
• Device ID: Used for crash and analytics reporting

All permissions are optional and requested only when necessary for app functionality.

12. CCPA and VCDPA Disclosures

Under CCPA and VCDPA, users have the right to:

• Know what personal data is collected
• Request access to and deletion of personal data
• Correct inaccurate data
• Opt out of data sharing or sale (not applicable)
• File a complaint if requests are denied

We provide equal service and pricing regardless of a user’s privacy choices.

13. How to Exercise Your Opt-Out Rights

• Disable permissions via your device settings at any time.
• Uninstall the app to delete all locally stored data.
• Send a formal request via email or phone.

Email: mcool5947@gmail.com
Phone: 0889738291

14. Policy Updates

We review and update this Privacy Policy at least once per year or when required by law or app changes.
Last updated: August 2, 2025
Users will be notified of significant changes via app updates or Play Store notices.

15. Contact Us

LENHAN
Email: mcool5947@gmail.com
Phone: 0889738291